Description Administrative Support Senior Level: Duties include the generation and implementation of procedures for typing, filing, copying, paper shredding, destruction of sensitive data, and control of documentation, correspondence and action items. Reviews completed work for accuracy of data, procedure compliance and error-free documentation. The individual will be responsible for keeping the program office apprised as to progress, problems and issues associated with the projects. The individual will be responsible for summarizing the major activities accomplished during the reporting period. The individual will be responsible for developing spreadsheets, databases, etc. to organize and store program data. The individual will be responsible for retrieving data in the form of reports and queries. The individual will be responsible for developing tracking systems for the identification and correction of deficiencies. Provides support in the planning, formulation, editing, development and publication of finished products, e.g. program documentation, plans, directives, reports, briefings and other presentations as required (technical and non-technical; classified and non-classified) in the media format requested. Provides support for internal and external briefings and reports by providing expert knowledge and capability in the use of personal computers and operating systems to produce visual aids (slides, view-graphs, briefing charts and other graphics) using appropriate software applications (such as: Microsoft Word, Microsoft PowerPoint, Microsoft Excel, PerformPro and Microsoft Access). Assists in improving internal management processes by proposing and/or implementing improvements to visual, computer-based communications used by the program office to manage its critical processes. The individual will assist personnel in the creation of training documents and training modules by advising them through one-on-one and group instruction on the capabilities of in-house software tools available to produce the documents and modules.
Required Experience
Minimum Education/Experience Requirements: Individuals must have a minimum of 12 years of administrative support experience of which four years must be in a workload management or oversight capacity. Must be able to obtain and maintain a SECRET clearance.
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