Job Description:
Johnson Service Group, Inc. is looking for a Computer Tech/Support Analyst. MUST BE LOCAL AND A US CITIZEN

Required skills

Strong verbal and written communication skills, strong organizational skills, MS Office support, Active Directory user creation and admistration support, Heat helpdesk, Ghost imaging.

Desired skills Networking skills, 8570.1 certifications, including A+, Network+, MCP, MCDST.

Specific Job Description

Acts as first point of contact for Helpdesk. Must have Provide advanced desktop and software support to 400 users at the Department of Defense Education Activity on a sub-contract to a Small Business prime.

Standard Job Description

Provides technical, operations, and training support to users of company's personal computers either by telephone or on-site relative to desktop hardware and software packages. Performs hardware diagnostics and coordinates repairs. Assists in planning and designing personal computer support systems. Acts as liaison for data transfer systems design and implementation. Installs and tests personal computers, printers, and other peripherals; configures operating system, shrink-wrap programs, and applications software programs. Develops reports and databases. Provides technical support for personal computers.