Serco is a distinctly different business. Our business model, the diversity of the work we do, our management approach and culture all distinguish us from our peers and make us unique. Our unique approach to service delivery has evolved to meet the specific needs of our vision: to be the leading service company in our chosen markets. Our business model is far from conventional: Serco has more than 600 contracts, each managed like a business in its own right. This encourages a customer centered, entrepreneurial management style. We're looking for several highly qualified Application Specialists to join our team and support our various commercial and public sector clients. How would you like to work in a fast-paced, teamwork-oriented environment that values your collaborative and analytical abilities?

The successful applicants must be flexible, self-motivated, well organized, detail oriented, and have experience in a fast-paced environment. You must have the ability to build relationships and work effectively across multiple levels of the organization. Excellent customer service, communication and analysis skills are required. You must possess a strong desire to learn new technology, software and programming. Experience with Archibus is critical.

The successful applicants will participate in all phases of the system development and operational support to include:

    * Requirements gathering
    * System design
    * Data Integrity Management
    * System Functionality Optimization
    * Define/Conduct User Acceptance Testing
    * User Access Management
    * Integration with Business Processes
    * Report Development
    * Contingency Planning
    * End User Training and Documentation
    * 1st and 2nd Level Application Support
    * End User Communication
    * Ad/Hoc Reporting
    * Business Needs Customization

The successful candidates will provide technical expertise in systems and perform quality assurance reviews. They will also work on other building operations related projects providing: non-automated data load and maintenance, quality assurance/data integrity, end user support, help desk and training, application security, and report distribution. Bachelor's degree or equivalent experience preferred.

    * Programming skills and experience required (SQL / Java Script).
    * Required knowledge of database technology (Oracle / MS Access).
    * Experience in report writer software (Crystal, Business Objects, Brio, etc.).
    * Solid prioritization, trouble shooting capabilities and project management skills required.
    * Experience with Facilities Management software required:(Archibus is required).
    * Knowledge of the following business areas a plus: Facilities Management, Building Operations, and Property Management.
    * 3+ years supporting software applications in an Oracle environment.
    * Willingness to travel up to 20% of the time
    * An active security clearance is a plus

Performs a variety of tasks. Works under general supervision. Typically reports to a project leader or manager. A certain degree of creativity and latitude is required.