JOB SUMMARY:

The Medicare Account Representative is responsible educating seniors and the community about Medicare products; generating enrollment leads and referrals; enrolling seniors in the AMERGROUP Medicare Advantage plan; and presenting plan information at community-based seminars. This position is responsible for developing and maintaining leads which includes timely reporting and documentation of results for use by management.

At all times, this position must conduct themselves in full compliance with state and federal regulatory requirements.



PRIMARY RESPONSIBILITIES:


1. Meets sales and sales development goals as assigned by management.




2. Submits enrollment applications in a complete and timely manner.




3. Conducts telemarketing activities, both inbound and outbound to respond to inquiries, generate appointments, and follow-up on leads, referrals, and re-marketing opportunities.




4. Responds and follows-up on leads which include entry of data into AMERIGROUP's Sales Tracking System.




5. Coordinates and implements strategies in an assigned territory and growing membership through face-to-face sales enrollment meetings, presentations, community and provider education sessions and social service outreach to existing and potential members.




6. Develops and maintains new contacts and/or partnerships in the community.




7. Conducts in-home presentations and community-based presentations and performs other activities in an effort to gain members and maintain and/or established positive relationships with providers, community and faith based organizations.




8. Develops and maintains new and existing provider and community-based organization relationships.




9. Participates in marketing events and exhibits as needed.




10. Identifies and enlists the cooperation of individuals, groups, social service agencies and other community organizations in educational and outreach activities.




11. Supports health and wellness education activities; referral of members to health education programs.




12. Acts as a viable resource to the membership and the community as needed.




13. Identifies cultural issues regarding current and potential members; communicates those issues and concerns to management immediately.




14. All other professional duties as assigned.

EDUCATION AND EXPERIENCE:

Education

Preferred: BS/BA degree



Type of Experience

Required: 3 yrs direct consumer services sales experience, if highest education level is High School.

Preferred: Direct experience selling Medicare insurance products to seniors.



Specific Technical Skills

Preferred: Experience working with Microsoft office - Excel and Word

Certifications/Licensure:

Required:

* Health and/or Life Producer's license, as required and issued by the state (must have a valid license prior to the first day of employment);

* Must possess a valid driver's license, motor vehicle insurance and have access to a motor vehicle

Knowledge and Skills:

* Self-starter with the ability to work with limited supervision;

* Medicare, Medicaid and CHIP program knowledge desired;

* Excellent verbal and written communications skills; bilingual a plus (Spanish-English);

* Strong time management, organizational and follow up skills required;

* Must exhibit sensitivity towards the target population including experiences selling or caring for seniors;

* Must be creative, innovative and have excellent interpersonal skills; and

* Must be self-oriented, flexible, enthusiastic and energetic.

In accordance with state and federal laws, employment offers are tendered solely on the basis of qualifications without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, handicap (including disabled veterans) or Vietnam Era veteran status.



AMERIGROUP administers pre-employment drug testing as a condition of employment and a satisfactory criminal history background report.
Experience: Mid-Career
Education: years

To Apply:
Sign up and submit your resume on Jobirn.